Shipping policy
Shipping and delivery
Orders are usually shipped within one to two business days (24 - 48 Hours) (Monday-Friday) of purchase from Brisbane, AU. We recommend purchasing the express option to ensure your order is shipped before all other standard orders.
You will receive a shipping confirmation with tracking information when your shipping label is created. (To prevent package theft, orders with a value of $300+ will require a signature upon receipt)
After your order has shipped, it will generally take 3 - 5 business days to arrive. (Delivery could take longer for more remote regions.) This is just an estimate and does not include weekends, holidays or any issues the carrier encounters.
We ship to the address YOU provide. Please ensure all information is 100% accurate before submitting your order.
Once an order is placed, we CANNOT make any changes.
Loff Store is not responsible for any lost or stolen packages once they leave our warehouse in Brisbane.
If you have any problems with your delivery, please get in touch with the carrier directly to resolve the issue.
Australia Shipping
- FREE Standard 2 - 8 Business Day Shipping
- $10 Express 1 - 4 Business Day Shipping
International Shipping
- US$30 International Shipping